Privacy Policy

Effective Date: 04/06/2025

Collision Concierge of MD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://collisionconciergeofmd.com, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Vehicle details

  • Insurance provider information

  • Any other information you voluntarily provide via forms or service inquiries

b. Non-Personal Information:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referring website

2. How We Use Your Information

We may use the information we collect to:

  • Provide and manage auto repair and concierge services

  • Respond to inquiries and customer service requests

  • Send appointment reminders or follow-up messages

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data:

  • With insurance companies (if applicable) to assist with claim handling

  • With third-party service providers who support our website or services (e.g., hosting, email marketing)

  • When legally required (e.g., subpoenas, legal investigations)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and gather website analytics. You can manage cookie preferences via your browser settings.

5. Your Rights

Depending on your location, you may have rights such as:

  • Accessing or correcting your data

  • Requesting deletion of your information

  • Opting out of marketing communications

To make a request, contact us at info@collisionconciergeofmd.com.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no online transmission or storage system is 100% secure.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Collision Concierge of MD
16908 York Road, Maryland, USA
info@collisionconciergeofmd.com
443-785-6263